On November 11th, four of your guys, Jeff K., Brandan, Drew, and Charlie installed a new boiler in my home. I want to let you know they did a very good job. They were efficient and worked hard, especially trying to get the flue liner in place. For all my future heating or AC needs, I will use J.A. Sauer and will recommend your company to others. P.S. shout out to Michelle as well, she was so nice and friendly.
Rich B. 11/11/19
Great HVAC firm with competent professionals!!!! We certainly appreciate all of the work that they have done for us over the past 8 years. We highly recommend them- especially for Carrier products
Anthony W. 10/29/19
Very pleased with our experience with J.A. Sauer. We contracted with them for routine residential maintenance (coming up on one year). Last winter they discovered a problem with our heating system and repaired it; the replacement paid for itself in savings on our gas bill within two months! I love that they prompt me for the seasonal service and I don’t have to remember (or wait until there’s a problem to remind me!). I’ve never had to call them in an emergency, so I can’t speak to how prompt that service would be, but the techs have all been very helpful and respectful of our home and we will happily continue to use them.
Melanie Z. 7/28/19
Willie was the most professional young man. He took the time to explain everything and answered any questions. J.A. Sauer trains their employees very well. Every time I’ve had a service/maintenance call at my home or now my daughters the employees know what they are doing, and I always feel comfortable to ask questions or just watch them work.
Patricia A. 7/25/19
We were able to take advantage of a cancellation to have our seasonal A/C inspection done early. Walter did his usual complete and thorough job, explaining to me what he was doing at points. We are very satisfied with this service!
Stephen B. 6/27/19
I want to thank you for prompt emergency service and commend Dustin H for a fabulous job looking for causals and explaining what he was doing. I learned a lot about how to prevent this from happening again as well as gained insights on the aging of my unit! Dustin was very thorough and professional and quickly assessed the challenges including doing a good leak search. Your company is fantastic to work with over these past ten years and I’ve recommended you to many of my neighbors and friends. And your service call network person was very prompt and professional in helping me troubleshoot prep for tech arrival as well as fitting us into the schedule. PLEASE KEEP UP THE HIGH QUALITY WORK YOU DO SO WELL!
Bill R. 6/12/19
Bill T. serviced our furnace. He was very knowledgeable and explained what was wrong and had it working in no time. Came promptly after calling on a Saturday morning. J A Sauers hires terrific employees that really care about the people they service and a job well done.
Elizabeth C. 5/13/19
Hello. I am unable to post a review on the internet because I don’t use social media or have Google email. But I want to thank you! again for the responsive service we’ve had. It seems to me that often a company’s commitment to excellence is seen when there’s a glitch. After 20+ years of doing (residential) business with JA Sauer we recently experienced our first snag. JA Sauer took our situation in stride, went above and beyond to resolve the problem, and demonstrated professionalism and the company’s commitment to excellent customer service. We sincerely appreciate JA Sauer and thank you.
Andrea M. 3/29/19
Justin Wilson from J.A. Sauer was at my house on a Sunday within an hour of the call. He had the issue figured out within 15 minutes, had the part replaced soon after, and was in and out with my furnace working again on a 20 degree day within about 45 minutes of being at my house. I felt really comfortable with the work he was doing as he explained everything he was doing very clearly. I felt he was very honest as well, which is a good feeling when dealing with something like this. I’d recommend him.
Ryan M. 1/30/19
This location is awesome, great pricing, not the cheapest, but you get what you pay for, service, knowledge, a company that will stand behind there work, the install crew was awesome, kind, friendly, prompt, and professional. We had this company install a new HVAC system high efficiency, 16 sear unit, and two infinity wifi controls,, with zoning, new filter system, some duct work, with a 10 year parts and labor warranty. I choose J.A. Sauer because I know that they will still be there when you need them. I recommend this company to everyone.
David A. 1/25/19