Jack Sauer started his business in 1981 after several years of working in the HVAC industry. With a determination to succeed, Jack began serving residential neighborhoods in the North Hills of Pittsburgh, the area where he was raised. It was there that he first started to build the company’s customer base.
From the very beginning, Jack believed in doing what was best for his customers. Following through on this principle has produced loyal customers who continue to trust J.A. Sauer Co. year after year for their HVAC needs. In return, customers referred their friends and relatives, and the business continued to grow.
As the economy improved in the mid-to-late ’80s, Jack decided to branch out into the commercial markets for heating and air conditioning sales and service throughout the Greater Pittsburgh area. Today, the commercial aspect has become the largest piece of the annual sales.
Through brand recognition and a reputation for outstanding customer service, J.A. Sauer Co. has continually grown in sales each year and now has 70 employees and 35 fleet vehicles.
7 Time Winner of the Excellence in Customer Satisfaction Award
J.A. Sauer Co.. is a seven-time winner of Carrier’s prestigious “President’s Award” – 2008, 2009, 2010, 2011, 2014, 2015, and 2018. The annual award recognizes dealers that exemplify quality, leadership, and excellence in the HVAC industry. The selection criteria focus on leadership, management, customer intimacy, brand recognition, industry expertise, and operational excellence in all areas critical to exceeding the quality, comfort, and performance expectations of Carrier customers.
As a Factory Authorized Carrier Dealer, J.A. Sauer Co.. is the only dealer in the region to receive the award 7 times. Recipients of the President’s Award exemplify Carrier’s model for operational excellence, business effectiveness, and delivering the best in cutting-edge technology to customers. The elite winners of the President’s Award serve as industry role models for their fellow Carrier dealers nationwide.
In addition to the President’s Awards, J.A. Sauer Co. has also won several Carrier’s Distinguished Dealer awards, multiple Top Gun Sales awards, and even the Angie’s List Super Service award.
As wonderful as all the awards are, what really counts are the endless referrals we get each year and the glowing testimonials and reviews from our wonderful customers.
Thanks so much for helping J.A. Sauer Co. grow to the successful business it is today!